Our Cleaning Process
All cleaning is performed in our facility by highly trained and experienced garment care professionals. We take great pride in serving you our customer and guarantee serving your garment cleaning needs to complete satisfaction. We carefully inspect/separate all clothing upon arrival to ensure all clothing is professionally cleaned.
Wash/Dry/Fold
This service focuses on everyday laundry and is processed in commercial washers and dryers. All items a customer sends to us in the Wash, Dry and Fold laundry bag will be cleaned in the following manner:
- Light and dark garments are separated and cleaned with high quality detergent and dried on low to medium low heat.
- All delicate laundry (bras, underwear, bathing suits) is netted and washed and dried.
- All clothing is neatly folded, right side out and placed inside a plastic bag, then returned in your laundry bag.
- Unless you place your items in a separate “Dry cleaning and special-care only” bag, we will wash, dry and fold all the items you send to us regardless of the manufacturer’s tag guidance.
- However, if you desire for some of your items to be dry-cleaned or treated with special care (i.e. hung to dry, hand washed etc) then a separate “Dry clean Special Care Bag” can be requested. All dry cleaning and special-care-only items are charged on a price per piece basis.
Dry Cleaning / Special-Care
We pride ourselves in providing professional care for all your garments. Any garment processed in our dry cleaning and special-care-only department will be cleaned, pressed, hung on hangers, and covered in plastic. If you request a “Dry clean Special Care Bag” then you are able to select which items, if any, you desire to have dry cleaned or treated with special care. For example, if you want your polos pressed on returned on a hanger you would place into your dry cleaning and special-care-only bag.
We recommend that sweaters, fleeces, raincoats, jerseys, garments with appliques, silk, rayon, wool, and fleece be processed in our dry cleaning and special-care-only department. Items marked “hang to dry”, “line dry”, “hand wash” should be placed in the “Dry clean Special Care Bag” and processed in our dry cleaning and special-care-only department.
Click HERE to view a price list for these additional services. A credit card is required to be on file to cover dry cleaning and special-care-only charges.
Cleaning and Sanitation
We have taken numerous precautions, companywide, to further protect our employees and customers. As it relates to sanitation and disinfection of customer clothing, we use a process called Chemo-Thermal Disinfection, which is a certified cleaning method that encompasses a combination of time, temperature, disinfectant, and detergent. This process meets the requirements necessary to kill both category A (bacteria and fungi) and B (viruses) agents. We take sanitation and safety very seriously to protect all parties involved throughout our cleaning process.