Cleaning Process

All cleaning is performed in our facility by highly trained and experienced garment care professionals. We take great pride in serving you our customer and guarantee serving your garment cleaning needs to complete satisfaction. We carefully inspect/separate all clothing upon arrival to ensure all clothing is professionally cleaned.

Wash/Dry/Fold

This once weekly service focuses on everyday laundry and is processed in commercial washers and dryers.

• Light and dark garments are separated and cleaned with high quality detergent and dried on low to medium heat.
• All delicate laundry (bras, underwear, bathing suits) is netted and washed and dried.
• We wash, dry & fold every item placed in the laundry duffel bag regardless of the manufacturer’s tag guidance. It is the student’s responsibility to separate out any items they desire to be dry cleaned or to receive special care (hand to dry, pressed, hand wash, etc).
• All clothing is neatly folded, right side out and returned in your freshly washed laundry duffel
• A separate dry cleaning and special-care-only bag will be provided in addition to the laundry duffel bag. Student’s must place any items they wished to be dry cleaned or to receive special-care (hand to dry, pressed, hand wash, etc) into the separate dry clean / special-care only bag. All dry cleaning and special-care only items are charged on a price per piece basis.

Dry Cleaning / Special-Care

We pride ourselves in providing professional care for all your garments. Any garment processed in our dry cleaning and special-care-only department will be cleaned, pressed, placed on hangers, and covered in plastic. Laundry Service customers will be given a separate dry cleaning and special-care only bag in addition to their laundry duffel bag. This allows students to select which items, if any, they desire to have dry cleaned or treated with special care. For example, if you want your polos pressed on returned on a hanger you would place into your dry cleaning and special-care only bag.

We highly recommend that’ students place the following type of items in to their dry clean / special-care only bag: Sweaters, raincoats, jerseys, garments with appliques, silk, rayon, wool, and fleece. Items marked “hang to dry”, “line dry”, “lay flat to dry” or “hand wash” should also be sent in the separate dry clean / special-care bag.

Our laundry technicians will do their absolute best to identify any items they believe would be damaged by the typical wash, dry, fold process but the responsibility remains with the student to determine which items they want sorted out for special care.

Click HERE to view a price list for these additional services. A credit card is required to be on file to cover dry cleaning and special-care-only charges.

Cleaning and Sanitation

We have taken numerous precautions, companywide, to further protect our employees and customers. As it relates to sanitation and disinfection of customer clothing, we use a process called Chemo-Thermal Disinfection, which is a certified cleaning method that encompasses a combination of time, temperature, disinfectant, and detergent. This process meets the requirements necessary to kill both category A (bacteria and fungi) and B (viruses) agents. We take sanitation and safety very seriously to protect all parties involved throughout our cleaning process.