From hamper to drawer, without lifting a finger.
Let US Do Your Laundry!
Option #1: Do you only need laundry help occasionally? On Demand Laundry is for you! Just drop off your dirty laundry at one of our 3 convenient locations OR create an account online and join one of our delivery routes. Pay by the pound as you go, no subscription is required.
Option #2: Don’t want to think about laundry or hassle with texts? Sign up for a Subscription plan which are discounted from on on-demand pricing and have multiple plans to meets your laundry needs.
Laundry Subscription Plans:
How Wash/Dry/Fold Works:
Gather Your Clothes
Fill your bag with dirty everyday laundry.
Schedule a Pickup & Drop Off
We pick up* your dirty laundry bag from your home (or you can drop off at one of our 3 convenient locations).
We Wash/Dry/Fold
Our laundry professionals wash your clothes using high quality detergents in commercial laundry equipment.
Delivery
Within 3 business days, we will deliver* your crisply folded freshly cleaned laundry back to your home (or you can pick up from one of our 3 convenient locations).
*Must be within our delivery service areas
How Much Is Your Time Worth?
According to Procter & Gamble Co., the average American family washes 300-390 laundry loads per year, which means they’re spending between $180-$600 per year on detergent. On average, people spend 230 hours a year doing laundry, according to 2U Laundry.
Subscription Plans
Billed monthly, our popular Subscription Plans are where you’ll get the best bang for your buck!
Ways to Use Subscription Wash, Dry and Fold Laundry Service
Worry Free – Every Week
You don’t want to worry about laundry? Instead of requesting a pick up every week, our subscription plans allow you to subscribe and forget it. Select a subscription plan best for your lifestyle.
Give the Gift of Laundry
You want to bless someone with the gift of laundry service for several months or longer. Select a subscription plan that best expresses your love for the recipient. Call us at 540-464-6900 so we can help you give the gift.
Flexible. No long-term commitment.
You can upgrade, downgrade, pause, or cancel your subscription at any time.
Dry Cleaning & Special Care
University Cleaners is a professional dry-cleaning facility as well, so you can place your dry-cleaning, delicate, and special care items into your separate Dry Cleaning / Special Care Bag and send in along with your laundry subscription bag.
University Cleaners proudly supports a variety of businesses across central and western Virginia. From AirBnBs, medical offices, and event centers to funeral homes, banks, and more, we provide reliable and high-quality laundry and textile care tailored to your industry’s needs. Reach out to us and let’s start a conversation about how we can be of service.
Frequently Asked Questions:
How much does a typical load weigh?
We will weigh your laundry upon check in at our location. A typical laundry load weighs 8-10lbs. The average person will wear about 15-18lbs of laundry in a week. Add in towels and you land at an average of 20lbs. But what is average? Keep in mind, we weigh clothes when they are dry, at their lightest weight. If you dry-clean a majority of your clothes, you may only have 10lbs per week and if you're active, you may have up to 30lbs.
What is the process?
Whether you use one of our 3 convenient locations or our Free Home Pick Up and Delivery just place your dirty Wash-Dry-Fold items in a reusable Wash Dry and Fold bag. Our laundry professionals will wash, dry and neatly fold everything. Place any dry cleaning or special care items in your separate Dry Cleaning / Special Care Bag.
How do I place my first order?
Just select “Sign Up Now.” You can purchase a laundry subscription plan or on-demand. Place your 1st order in any sealed bag you choose, just be sure to place your name inside the bag so we know who it belongs to. We’ll return it in a reusable Wash & Fold bag with your name on the new bag for your future orders.
How do I prepare my laundry?
You do not need to sort your laundry. We handle all preparation before the wash including sorting, checking pockets, and checking for stains. All you need to do is place your clothes in a bag, we’ll handle the rest.
What kind of detergent do you use?
We use a very high-quality commercial low to no scent Mega-Pur detergent from Seitz. We do not use fabric softeners.
Can I put anything I want to wash in the bag?
You can place anything that would typically go into a washing machine. We call this everyday laundry such as shirts/t-shirts, pants/shorts, sweatshirts, socks/underwear, towels, linens, and sheets. Items that require dry cleaning, special care such as pressing, air drying etc should NOT be placed in your Wash, Dry & Fold bag. Rather please request a separate Dry Cleaning / Special Care Bag for those items Examples of dry cleaning and special-care items include: silk, wool, rayon, sweaters, jerseys, fleece, hand wash, and line dry or lay flat to dry garments. These pieces will be charged on a per piece basis.
How big is the bag?
Our Wash & Fold bags are approximately 30-gallon nylon bags that hold approximately 30 lbs of laundry.
How will I know the total cost?
University Cleaner’s Wash, Dry, and Fold prices are by the pound. See you specific plan for pricing details. For example, On Demand prices are $3.00 per pound with a 10 pound minimum. Subscription plans are priced by the plan up to a select pound level. Once reached subscription plans overages are charges at the $3.00 per pound rate.
Is there a minimum order size for Wash & Fold?
If you are an “On Demand” customer, there is a 10 lbs minimum order size for Wash, Dry & Fold items. If you are a on a monthly subscription plan you can send in any size order.
How do you weigh my laundry?
We weigh your laundry as soon as it comes in, before any washing.
How will my laundry come back?
Our team will neatly fold your freshly cleaned items and nicely package them drawer ready. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding.
When do I get my laundry back?
If you brought your laundry into a store, we'll have it ready in three business days. If you used our free delivery service, we'll bring it back to your home on your next scheduled route day.
Can you wash by hand or hang dry?
Yes, we can do this but that is considered a dry cleaning / special care item and will be billed separate on a per piece basis.
What happens if I go over the plan?
No problem. For every pound you go over the subscription plan your account is charged the on demand price.
Does my unused poundage rollover?
Unfortunately, no. However, if you are planning a trip and will be missing a pickup simply send in double for your next service. Every order is weighed and subtracted from your prepaid poundage limit.
I no longer need service how do I opt out?
We would hate to see you leave. However, if you must, log in to your account and opt out of your subscription. Please note that subscriptions are for the full month. You may opt out at any time during your subscription. However, if you opt out before your month is up and choose not to use your remaining pickups you forfeit your remaining subscription and will not be given a prorated refund.
Can you deliver freshly cleaned laundry to my door?
We currently offer free pick-up and delivery in Lexington, Buena Vista, Staunton and parts of Waynesboro. Please call to verify you are in our delivery service area.
How do I pay for my cleaning?
Services will be charged directly to the credit/debit card you have on file.
Are dry cleaning, laundered shirts or special care items included?
These plans are only for wash, dry & fold orders. Dry cleaning, laundered shirts, or special care are charged per piece as part of our dry cleaning service.
Can I put Drycleaning items in with my everyday laundry?
No, we ask that you place that items in a separate Dry Cleaning Special Care Bag.
Is there anything you can’t clean?
Yes, For the protection of our staff and other customer’s laundry we cannot clean items that have been contaminated with:
- Bodily fluids from a human or pet
- Excessive pet hair
- Mildew
- Household Pests (Bedbugs, Cock Roaches, Fleas or Ticks)
- Hazardous chemical residue including oil and grease rags
Orders containing these items will be returned un-laundered to the customer.