Whether you use one of our 3 convenient locations or our Free Home Pick Up and Delivery just place your dirty Wash-Dry-Fold items in a reusable Wash Dry and Fold bag. Our laundry professionals will wash, dry and neatly fold everything. Place any dry cleaning or special care items in your separate Dry Cleaning / Special Care Bag.  

Just select “Sign Up Now.” You can purchase a laundry subscription plan or on-demand. Place your 1st order in any sealed bag you choose, just be sure to place your name inside the bag so we know who it belongs to. We’ll return it in a reusable Wash & Fold bag with your name on the new bag for your future orders. 

You do not need to sort your laundry. We handle all preparation before the wash including sorting, checking pockets, and checking for stains. All you need to do is place your clothes in a bag, we’ll handle the rest. 

We use a very high-quality commercial low to no scent Mega-Pur detergent from Seitz. We do not use fabric softeners. 

You can place anything that would typically go into a washing machine. We call this everyday laundry such as shirts/t-shirts, pants/shorts, sweatshirts, socks/underwear, towels, linens, and sheets.  Items that require dry cleaning, special care such as pressing, air drying etc should NOT be placed in your Wash, Dry & Fold bag. Rather please request a separate Dry Cleaning / Special Care Bag for those items Examples of dry cleaning and special-care items include: silk, wool, rayon, sweaters, jerseys, fleece, hand wash, and line dry or lay flat to dry garments. These pieces will be charged on a per piece basis.

Our Wash & Fold bags are approximately 30-gallon nylon bags that hold approximately 30 lbs of laundry.  

University Cleaner’s Wash, Dry, and Fold prices are by the pound. See you specific plan for pricing details. For example, On Demand prices are $3.00 per pound with a 10 pound minimum. Subscription plans are priced by the plan up to a select pound level. Once reached subscription plans overages are charges at the $3.00 per pound rate.  

If you are an “On Demand” customer, there is a 10 lbs minimum order size for Wash, Dry & Fold items. If you are a on a monthly subscription plan you can send in any size order.

We weigh your laundry as soon as it comes in, before any washing. 

Our team will neatly fold your freshly cleaned items and nicely package them drawer ready. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding.

If you brought your laundry into a store, we'll have it ready in three business days. If you used our free delivery service, we'll bring it back to your home on your next scheduled route day. 

Yes, we can do this but that is considered a dry cleaning / special care item and will be billed separate on a per piece basis. 

No problem. For every pound you go over the subscription plan your account is charged the on demand price. 

Unfortunately, no. However, if you are planning a trip and will be missing a pickup simply send in double for your next service. Every order is weighed and subtracted from your prepaid poundage limit.  

We would hate to see you leave. However, if you must, log in to your account and opt out of your subscription. Please note that subscriptions are for the full month. You may opt out at any time during your subscription. However, if you opt out before your month is up and choose not to use your remaining pickups you forfeit your remaining subscription and will not be given a prorated refund.  

We currently offer free pick-up and delivery in Lexington, Buena Vista, Staunton and parts of Waynesboro. Please call to verify you are in our delivery service area.

Services will be charged directly to the credit/debit card you have on file.

These plans are only for wash, dry & fold orders. Dry cleaning, laundered shirts, or special care are charged per piece as part of our dry cleaning service. 

No, we ask that you place that items in a separate Dry Cleaning Special Care Bag.  

Yes, For the protection of our staff and other customer’s laundry we cannot clean items that have been contaminated with:   

• Bodily fluids from a human or pet 

• Excessive pet hair 

• Mildew 

• Household Pests (Bedbugs, Cock Roaches, Fleas or Ticks) 

• Hazardous chemical residue including oil and grease rags 
   
  Orders containing these items will be returned un-laundered to the customer.